Service

To return or exchange an item or to read our policy in its entirety, simply download the return/exchange form above.  To process a return or exchange follow the easy step-by-step guidelines on the form.   PLEASE ALLOW 2 WEEKS FOR US TO PROCESS YOUR EXCHANGE OR RETURN BEFORE CONTACTING US.  THANK YOU!

Packages are shipped within 48 hours after receiving your order online (except on weekends and Holidays) via USPS Priority Mail.  You will receive your tracking # when your package has shipped.  We offer USPS Express Mail for an additional charge - simply e-mail us at info@lucky-baby.com. Customs charges vary by country and the customer is responsible for these.

U.S. and APO - $6.00

Canada and Mexico - $10.50

Worldwide - $12.50

We would NEVER trade, sell or share your name, or any other information about you, to anyone else.  Businesses that choose to do so are not doing what's best for their customer.

Your personal online security is of utmost importance here at Lucky Baby.  We want you to feel safe purchasing from us online.  All purchases online are done with an encrypted security certificate in place.  This protects your sensitive information.